Is There Customer Support Available?
Yes, TruckersToolbox offers dedicated customer support to assist you with any questions, issues, or concerns you might have while using the platform. Whether you need help setting up your account, posting listings, or navigating features, our support team is here to ensure your experience is smooth and hassle-free.
How to Reach Customer Support?
You can access customer support through multiple convenient channels:
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Help Center:
- Visit our Help Center for step-by-step guides, FAQs, and resources to troubleshoot common issues.
- The Help Center is updated regularly with answers to most user queries.
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Email Support:
- Contact us at support@truckerstoolbox.com for detailed assistance.
- Ideal for inquiries about billing, posting, technical issues, or account management.
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Live Chat Support:
- If you're using the Pro Plan, you also get access to Phone Support for quick responses.
- A dedicated team is ready to answer your questions during operating hours.
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24/7 Chatbot Assistance:
- We have an integrated AI-powered Chatbot for instant support, anytime you need it.
Support Availability
- Standard Business Hours for Human Support:
- Monday to Friday: 9:00 AM – 5:00 PM (EST)
- Emails sent outside business hours will receive a response within 1–2 business days.
- Pro-Level Priority:
If you're on the Pro Plan, your support inquiries are given priority treatment to ensure faster response times.
TruckersToolbox is committed to providing exceptional support to help you make the most of our platform. Whether you're a free, standard, or pro-tier user, we’re here to help!
Need assistance right now? Visit our Contact Us page to get started. 🚛